When Dhe Puttu Restaurant came to us, they had a great product but a marketing problem. They were spending on social media posts and occasional boosted posts, but had no way to track whether any of it was actually bringing customers through the door. Within 90 days, we had built a performance marketing system that generated AED 7 million in trackable revenue and put them on a waiting list.
The Problem: Great Food, Invisible Marketing
Dhe Puttu is a premium South Indian restaurant in Dubai with exceptional food and a loyal customer base. But their marketing was invisible — they had no paid advertising, no conversion tracking, and no system for turning online interest into actual reservations and walk-ins. Their social media had decent organic reach but zero measurable impact on revenue.
Phase 1: Building the Foundation (Weeks 1–2)
Before spending a single dirham on ads, we built the infrastructure. This meant setting up Meta Pixel and Conversions API for accurate tracking, creating a Google Business Profile optimised for 'South Indian restaurant Dubai' and related keywords, building a dedicated landing page with a WhatsApp reservation CTA, and setting up a Google Analytics 4 account with proper event tracking.
This foundation work is what most businesses skip — and it's why most restaurant marketing fails. Without proper tracking, you're flying blind.
Phase 2: The Creative Strategy
For F&B businesses, creative is everything. We produced three types of content: food cinematography videos (15-second reels showing the preparation and presentation of signature dishes), customer experience videos (authentic testimonials from real customers), and offer-based ads (specific promotions with clear CTAs like 'Book a table for 4, get a complimentary dessert').
The food cinematography videos consistently outperformed everything else — they generated 4x the engagement of static images and 2x the conversion rate. In the UAE market, where dining is a social and aspirational experience, showing the food in its best light is the single most important creative decision.
Phase 3: The Campaign Structure
Meta Ads: Awareness + Retargeting Funnel
We ran a two-stage Meta campaign. The awareness stage targeted food enthusiasts in Dubai aged 25–55 with our best food cinematography video. The retargeting stage hit everyone who watched 50%+ of the video with a specific offer ad and a WhatsApp CTA. This funnel generated the majority of our reservation enquiries at a cost of under AED 15 per enquiry.
Google Ads: Capturing High-Intent Searches
We ran Google Search campaigns targeting high-intent keywords like 'South Indian restaurant Dubai', 'best Kerala food Dubai', and 'Puttu restaurant near me'. We also ran Google Display retargeting to stay top-of-mind for people who had visited the website but not made a reservation.
The Results
Within 90 days, Dhe Puttu went from empty tables on weekday evenings to a waiting list for weekend bookings. The Meta + Google combination drove consistent daily footfall, and the WhatsApp reservation system meant every enquiry was captured and followed up. Total trackable revenue attributed to our campaigns: AED 7 million and growing.
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